How Bickes, Inc. increased payment security by digitally storing customer card information.
How Bickes, Inc. increased payment security by digitally storing customer card information.
Industry:
Distribution
Distribution
Headquarters:
Decatur, IL
Decatur, IL
Locations:
9
9
The problem
The problem
Bickes had to go through this entire process over the phone for every order, even repeat customers. Taking orders over the phone without any visual cues is a difficult task. Employees relied on auditory information and any data they wrote down to complete the transaction on their Macola software.
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The ability to key in credit card numbers immediately into the system and to have the system securely store those cards eliminated the need for ever writing down credit card numbers, making us much more secure.
The ability to key in credit card numbers immediately into the system and to have the system securely store those cards eliminated the need for ever writing down credit card numbers, making us much more secure.
David Rasche from Bickes, Inc
The solution
The solution
Luckily, EBizCharge presented a more efficient and secure payment processing solution that Bickes couldn’t resist. EBizCharge is fully PCI compliant and allows merchants to safely store customer card data in an off-site database. Customer information is tokenized and encrypted by substituting sensitive data with nonsensitive equivalents to safeguard it against unauthorized users in the case of a data breach.
The results
The results
- Increased payment security
- Integrated payment processing directly within Macola software
Thanks to the implementation of EBizCharge’s Macola integration, Bickes, Inc. has transformed its payment workflow, shifting from manual terminal-based operations to efficient online processing on computers. The ability to immediately key in credit card numbers into the system and have that system securely store those cards has been a huge benefit.
With their new EBizCharge payment gateway, Bickes, Inc. has access to advanced technology to secure transactions without needing to record or manage sensitive card data. Repeat customer information is now stored securely, streamlining the order process for valued clients.
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