Privacy Policy

Find our cookie policy here: Cookie Policy

Last Updated and Effective Date:  October 28, 2020

PRIVACY POLICY

WE CARE ABOUT YOUR PRIVACY

This privacy policy (“Privacy Policy”) describes the policies and procedures of ebizcharge.com (sometimes referred to as “us,” “we,” or “our”).  This Privacy Policy relates to our information collection, use and disclosure practices on our websites, mobile applications and while providing our business services (collectively, “Services”).  The creation of this Privacy Policy grows from our fundamental respect for your right to privacy and will serve to guide our relationship with you.  We value the privacy and security of your “personal data,” which as used herein means any information relating to an identified or identifiable natural person.  Information relating to our use of cookies and similar technologies is set out in our Cookie Policy, which forms part of the Privacy Policy.  When we refer to the Privacy Policy, we are referring to the Privacy Policy and Cookie Policy.

HOW YOU ACCEPT THE TERMS AND UPDATES TO THE PRIVACY POLICY

You consent to and agree to be bound by this Privacy Policy by expressly accepting the terms of the Privacy Policy or by using our Services.  From time to time, we will update this Privacy Policy as we adopt new practices and procedures related to your personal data.  Any changes to this Privacy Policy will be placed on our websites and mobile applications and will supersede this version.  If we make changes to this Privacy Policy, we will revise the “Last Updated and Effective Date” above.  Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.  We encourage you to check back from time to time.

THE PERSONAL DATA WE COLLECT ABOUT YOU, THE REASON FOR THE COLLECTION, AND HOW WE COLLECT THE PERSONAL DATA

We may collect the following types of personal data from you when you use our Services, and describe below the reasons why and how we collect such personal data.

  • Automatically From This Website. When you visit this website, we may automatically collect information about your equipment, browsing actions and patterns (“Technical Data”).  We collect this Technical Data by using cookies and other similar technologies described more fully in our Cookie Policy.  Technical Data may include you Internet Protocol (“IP”) address, device identifier data, the type of device you use, your operating system and version, the Uniform Resource Locator (“URL”) of our web pages that you visit, the URLs of referring and exiting pages, the pages you view, the time spent on a page, the number of clicks made, the platform type, and generalized, non-specific location data.  We collect this information to communicate the content on our website to you, to recognize you, to learn more about the users of our website and their preferences, to customize and improve your experience on our website, for business and marketing purposes, and to administer and protect our business and website.
  • Contact Information. You may voluntarily provide us certain contact information about yourself through forms on our website, at in-person or virtual networking/marketing events or conferences, or if you contact our customer services.  We may also collect your contact information from certain third parties, such as partners who may refer us new business and clients.  The contact information we may collect include name, company name, company website, email address, phone number and other information about the business.  We collect this personal data so that we may respond to your requests or questions, provide a quote, demo or resources from our library, communicate with you about our Services, and/or address your customer service needs or concerns.
  • Partners. If you wish to partner with us for marketing and sales, you may voluntarily provide use your contact information, such as name, company name, phone number, address, email address, tax identification number, and other contact and business information.  We collect this information so that we can contact you about becoming a partner, provide information regarding partnerships, address your questions or comments, and give you credit for providing us new business and clients.
  • Merchants. While providing our Services, we may collect certain information from merchants, such as name, date of birth, address, phone number, email address, social security number, bank account number and other banking information, tax identification number, driver’s license number, passport number, signature and other identifiers and contact information.  We collect this information to enter into agreements and other business relations and to provide our Services to merchants.
  • Services. As part of providing our Services to merchants, we may process personal data regarding their credit card holders, such as name, address, credit card number, and credit card expiration date.  We collect credit card holders’ personal data, and other contact information and IP addresses, through our payment gateway, software integrations and mobile applications.
  • Job Applicants. On our website, you may voluntarily provide us your contact information, such as name, phone number, email address, and other information if you are interested in applying for a position with our company.  We collect this information so that we can follow-up with you regarding your interest in the position and provide more information regarding next steps in the job application process.

SHARING OF PERSONAL DATA WITH OTHERS

From time to time, we may need to share your personal data with others, as described below.

  • Service Providers. We may share your personal data with service providers who perform various business functions for us, such as website design, sending email communications, fraud detection and prevention, cloud data storage, software and other technical services, marketing, customer care, payment processing, or performing analytics.
  • Protection Our Business and Others. We may share personal data when we believe it is appropriate to enforce or apply our Terms of Service and other agreements, or protect the rights, property, or safety of our business, our products and services, our users, or others.  This includes exchanging information with other companies and organizations for fraud protection and risk reduction.  This does not include selling, renting, sharing, or otherwise disclosing personal data of our customers for commercial purposes.
  • Legal. We may share your personal data if necessary to:  (1) comply with domestic and foreign laws; (2) comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by domestic and foreign authorities; (3) cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate domestic or foreign laws; or (4) exercise or defend legal claims.
  • Sale of Our Business. We may transfer to a third party personal data as an asset that is part of a merger, acquisition, bankruptcy, or other transaction in which the third party assumes control of all or part of our business.
  • Non-Identifiable Data. We may share with others data that has been anonymized, de-identified, and/or aggregated.  Such data is not considered personal data because it no longer identifies you nor is it reasonably capable of identifying you.
  • With Your Consent. Other than as described above, we may share your personal data with others with your consent.

HOW WE PROTECT YOUR PERSONAL DATA

We have implemented and maintain reasonable security procedures and practices, and commercially reasonable technical and organizational measures, to ensure a level of security appropriate to the risk, to help protect your personal data from unauthorized access and exfiltration, theft, or disclosure.  However, no security system is perfect.  We will notify you if there is a breach of our security where required by law or deemed necessary.

RETENTION OF PERSONAL DATA

Your personal data will be retained for the time required to fulfil the purposes for which it was collected and processed, including for the purpose of satisfying legal, professional, contractual, regulatory, accounting or reporting obligations.  To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

CHILDREN

Our website is not intended for or directed at children under the age of 16.  In addition, we do not knowingly collect personal data from children under the age of 16.  If a parent or guardian becomes aware that his or her child has provided us information without their consent, please contact us, as indicated in the “Contact Us” section below.  Please include an indication that your request is r