“The software has really helped our customer services staff [and] saved us a lot of time. One of the best assets is that we don’t have to store the credit card information ourselves.”
“The software has really helped our customer services staff [and] saved us a lot of time. One of the best assets is that we don’t have to store the credit card information ourselves.”
Joy Campbell
Accounting and IT Manager
Tell us about your experience with EBizCharge integrating with Auburn Manufacturing’s ERP system.
Tell us about your experience with EBizCharge integrating with Auburn Manufacturing’s ERP system.
The software integration has helped Auburn Manufacturing tremendously. We no longer have to store credit cards. Now when an order is taken and they are a credit card customer, the software will automatically bring up the customer’s information and only display the last four numbers of the credit card. The card can then be preauthorized at that time so the order doesn’t need to be put on hold status and delay shipping.
One of my favorite things about the software is that when a credit card is preauthorized at billing, all we have to do is finalize the credit card payment and it automatically gets posted to accounts receivable. Also, when a customer calls in with a credit card payment, the software automatically brings up the customer’s information and what is due, and you just select what they want to pay.
The software has really helped our customer service staff [and] saved us a lot of time. One of the best assets is that we don’t have to store the credit card information ourselves.
About Auburn Manufacturing
About Auburn Manufacturing
Auburn Manufacturing produces advanced textiles and materials for extreme temperature work environments.
Onboarding is now
easier than ever
Onboarding is now easier than ever
Take the first step to streamline your payment process. Set up a demo with one of our specialists today.
Take the first step to streamline your payment process. Set up a demo with one of our specialists today.
200%
Speed up payment collection by 200% using tools like email pay and the customer payment portal.
15-43%
Save up to 43% on overall processing costs by utilizing our services together.
12 hours
Save up to 12 hours per week by automating manual accounting practices with pre-built integrations.
