Insights & Research
Insights & Research
Discover data-backed reports, original survey findings, and industry analysis from EBizCharge.
Find interesting statistics, trends, and takeaways.
Discover data-backed reports, original survey findings, and industry analysis from EBizCharge. Find interesting statistics, trends, and takeaways.
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AI in Payment Processing and Accounts Receivable (What 1,001 Financial Professionals Actually Think)
AI in Payment Processing and Accounts Receivable (What 1,001 Financial Professionals Actually Think)
Key Statistics
- 87% of payment teams haven’t implemented AI in any capacity
- Only 24% of respondents want a fully automated AI payment reminder workflow; 31% want human review before anything goes out
- 36% of respondents are open to AI for payments, but haven’t taken any action yet
More reports
What percentage of revenue do businesses spend on processing fees? The average is 3.65%.
What percentage of revenue do businesses spend on processing fees? The average is 3.65%.
Only 41% of businesses pass processing fees to customers, while 59% absorb the costs entirely. Survey of 650 decision-makers reveals the hidden burden of payment processing and ways to reduce these expenses.
Our survey found that 29% of respondents spend 31+ hours per month on manual invoicing, payment entry, and collections.
Our survey found that 29% of respondents spend 31+ hours per month on manual invoicing, payment entry, and collections.
Manual payment tasks waste time and slow cash flow. EBizCharge found 29% of businesses spend 31+ hours per month on them, making ERP-connected automation a clear fix.
Why 84% of business owners agree that offering more payment methods increase sales
Why 84% of business owners agree that offering more payment methods increase sales
A survey of 209 business owners found that 84% believe offering diverse payment options boosts sales, with 46% reporting 76-100% digital payments and 37% prioritizing cost when choosing methods.
⚡ ️Get paid faster with less work
“EBizCharge has cut our payment collection time tremendously. Our average DSO was previously about 45 days. Now that average is down to 5 days.”
“EBizCharge has cut our payment collection time tremendously. Our average DSO was previously about 45 days. Now that average is down to 5 days.”
Jeffrey Goldstein, Managing Director
Queue Associates
