Dekra-Lite 100% Eliminates Online Payment Downtime

Dekra-Lite 100% Eliminates Online Payment Downtime

Decoration

Industry

30+ Years

In Business

Dekra-Lite Case Study

“Before EBizCharge… We had a lot of issues with having to always call back customers with credit card problems… That stuff has completely gone away 100% online… it just [makes] life easier, especially for our accounting group.”

“Before EBizCharge… We had a lot of issues with having to always call back customers with credit card problems… That stuff has completely gone away 100% online… it just [makes] life easier, especially for our accounting group.”

dekra-lite avatar

Eddie De La Rosa

Business Process Manager

How has the EBizCharge integration improved your workflow inside Acumatica?

How has the EBizCharge integration improved your workflow inside Acumatica?

Well, it’s definitely helped with our website. That was a big help for us. It’s helped with the security of the credit cards, with the sales people group, and obviously in our accounting group it’s much easier to get cards charged and have those things situated at a much better pace than we had before.

What made you choose EBizCharge?

What made you choose EBizCharge?

We looked at a couple of different solutions… Honestly, I thought we could have gone with a different solution, but [our accounting manager] chose the better one, so we’re very happy with what we got.

If you had to describe EBizCharge in one word, what would it be?

If you had to describe EBizCharge in one word, what would it be?

Fantastic.

How has your experience with the EBizCharge support team been?

How has your experience with the EBizCharge support team been?

Support is really good. It’s easy to call and get someone on the phone right away… It runs seamless, so we really haven’t had any issues or a need for support in a while.

About Dekra-Lite

About Dekra-Lite

Located in Orange County and operating for over 30 years, Dekra-Lite provides comprehensive holiday decorating services to corporations. Their work is designed to inspire a sense of magic in corporate spaces—for customers, employees, and employee families.

Onboarding is now
easier than ever

Onboarding is now easier than ever

Take the first step to streamline your payment process. Set up a demo with one of our specialists today.

Take the first step to streamline your payment process. Set up a demo with one of our specialists today.

200%

Speed up payment collection by 200% using tools like email pay and the customer payment portal.

15-43%

Save up to 43% on overall processing costs by utilizing our services together.

12 hours

Save up to 12 hours per week by automating manual accounting practices with pre-built integrations.