How a sense of urgency to resolve support tickets impressed the SportsArt America team.
How a sense of urgency to resolve support tickets impressed the SportsArt America team.
Industry:
Manufacturing
Manufacturing
Headquarters:
Mukilteo, WA
Mukilteo, WA
Locations:
5
5
The problem
The problem
Whenever SportsArt America required support, their old payment processor made them feel like an inconvenience which impacted their efficiency and sometimes created costly delays in resolving critical issues.
Frustrated with this lack of support, SportsArt America felt the pressing need to find a more secure payment processing solution.