By integrating Microsoft Dynamics SL with email payment functionality, Queue Associates achieved a remarkable reduction in the time required to collect customer payments. Now, when their accounting team generates a new invoice, they have the option to process the transaction directly within Microsoft Dynamics SL or effortlessly send a payment link via email alongside the invoice.
This streamlined workflow has proven immensely advantageous for Queue Associates. Since its implementation, collection times have plummeted from a 45-day cycle to a mere 5 days. The email payment feature played a pivotal role in this success by eliminating the need for laborious manual phone call follow-ups, while the integration into Microsoft Dynamics SL helped to centralize all collection efforts.