How Gap International eliminated double data entry and human error during reconciliation in Sage Intacct

How Gap International eliminated double data entry and human error during reconciliation in Sage Intacct

Industry:

Consulting

Consulting

Headquarters:

Springfield, PA

Springfield, PA

Locations:

1

1

Learn how EBizCharge can reduce time spent tracking down customer payments.

The problem

The problem

Gap International’s problem stemmed from its payment workflow. They were using two separate systems to generate invoices (Sage Intacct) and run credit card transactions which was extremely time-consuming.

Gap International used a separate system to run credit card transactions every time an invoice was created, which happened several times throughout the day. They also had to manually update each invoice as paid in Sage Intacct to reconcile payments. In addition to being time-consuming, this put Gap International at risk of human-related errors during the data entry process.

Learn how EBizCharge can reduce time spent tracking down customer payments.

It helps us to process payments faster and saves us time and money. We really like that the client has the option to pay directly in the secure link, allowing the client to pay when they're ready.

It helps us to process payments faster and saves us time and money. We really like that the client has the option to pay directly in the secure link, allowing the client to pay when they're ready.

Suzette Piotti from Gap International

The solution

The solution

EBizCharge offered Gap International a way to bridge the gap between Sage Intacct and its payment system.

The Sage Intacct integration is pre-built by EBizCharge and lets businesses run transactions, send email pay links, set up recurring payments, and much more, all from inside Sage Intacct. No third-party logins or apps are required.

With no development needed, Gap International was able to get EBizCharge up and running in no time to optimize their payments workflow.

See just how easily EBizCharge can be implemented in your business.

The results

The results

  • Bridged the gap between Sage Intacct and credit card transactions
  • Eliminated double-data entry and human error
  • Replaced manual outreach via phone with email payment links

By implementing the EBizCharge for Sage Intacct integration, Gap International successfully bridged the divide between Sage Intacct and their credit card transactions. EBizChargebrought the payment workflow directly into Sage, allowing for seamless payment processing directly from invoices and providing real-time updates to the outstanding balance. This transformative shift eliminated the need for manual data entry and reduced human errors during the reconciliation process.

Furthermore, Gap International embraced the use of email pay functionality within their workflow. This enabled them to establish an efficient method for collecting customer payments, which included sending a ‘pay now’ link alongside their invoices.

With EBizCharge, Gap International significantly reduced the manual outreach required for invoice collection, resulting in huge time savings for its accounting team to prioritize other high-priority tasks.

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