Why Crestwood chose EBizCharge for themselves—and their Acumatica clients

We needed a solution to modernize how we bill clients, reduce overdue AR, and simplify payments—all while integrating seamlessly with Acumatica. EBizCharge’s native integration with Acumatica, automation tools like email payment links and the customer portal, and strong support made it the perfect fit—not just for our internal use, but also as a solution we confidently recommend to our clients.

Since implementing EBizCharge, our overdue A/R has dropped by over 20%. It’s a faster, more convenient experience that replaces outdated systems—leading to quicker payments and more consistent cash flow. We’ve automated payment reminders and now send invoices through click-to-pay email links or upload them directly to a secure online portal. Clients love logging in, seeing what’s due, and paying by credit card or ACH—on their own schedule. This convenience has shrunk our collection times and boosted our cash flow consistency.

Before EBizCharge, many of our clients—and even our own team—struggled with fragmented payment systems that didn’t sync well with Acumatica. The biggest pain points EBizCharge has solved are manual reconciliation, late payments, delayed cash flow visibility, and clunky customer experiences. Other payment solutions often required exporting data, manually matching payments to invoices, or dealing with third-party integrations that broke during upgrades—costing time and introducing errors.

EBizCharge’s native Acumatica integration eliminates those headaches. With native Acumatica integration, click-to-pay links, and a secure portal, it simplifies the entire process—from invoicing to payment collection. Compared to alternatives, it’s the combination of simplicity, automation, and Acumatica-specific design that sets it apart.

From our own rollout at Crestwood to the dozens of clients we’ve guided, the integration of EBizCharge with Acumatica is smooth. It’s natively built, so there’s no heavy lifting—no custom coding or middleware to wrestle with. For us, setup was fairly plug-and-play: connect it to Acumatica, configure our payment options and messaging, and go live. From there, it was just a matter of training and repetition of use to turn out team into the power users they are today.

We recommend EBizCharge to our Acumatica clients because it delivers what every finance team wants: efficiency, reliability, and a seamless client experience—all built specifically for Acumatica.

We’ve seen the results ourselves: reduced overdue A/R, steadier cash flow, and fewer manual tasks—especially when paired with our Collections Management add-on. EBizCharge doesn’t just process payments—it automates the entire collections process, from reminders to reconciliation, so your team can focus on higher-value work.