Auburn Manufacturing found themselves facing a challenge that's all too common in their industry. Despite having a numerous repeat customers, they did not have an optimized system for securely storing payment data. This forced them to manually store customer payment data, which, in turn, meant having to search outside of their payment system for the needed information during the checkout process. This created two major problems. Firstly, the reliance on manual processes left Auburn Manufacturing completely liable in the case of a data breach. Secondly, the timely nature of this manual process caused delays in payment processing, as they had to sift through an extensive sea of customer data to locate the necessary payment details.

Consequently, it became imperative for Auburn Manufacturing to address these challenges. Doing so wouldn't just enhance security; it would also streamline their payment procedures, ensuring a more efficient operation overall.

Joy Campbell from Auburn Manufacturing

EBizCharge offered Auburn Manufacturing a way to centralize their entire payment processing workflow into the tool they already use to create invoices and sale orders– Macola.

The Macola integration is pre-built by EBizCharge and gives businesses the ability to run transactions on invoices and sales order, right inside the software they were created in. With no development work needed, Auburn Manufacturing was able to get EBizCharge up and running in no-time.

The integration comes standard with a feature that proved to be worthwhile for Auburn Manufacturing– saved cards. This tool allows them to store customer credit card data inside the EBizCharge module, and off their physical devices.