How VinoTemp made chargebacks and disputes a worry of the past.

How VinoTemp made chargebacks and disputes a worry of the past.

Industry:

Distribution

Distribution

Headquarters:

Henderson, NV

Henderson, NV

Locations:

1

1

Learn how EBizCharge can reduce time spent tracking down customer payments.

The problem

The problem

VinoTemp was faced with the challenge of mitigating disputes and chargebacks.

Due to their previous payment system’s limited ability to monitor credit card transactions, VinoTemp frequently struggled to verify the legitimacy of a purchase. This led to a loss of initial funds from sales, chargeback fees, fulfillment and shipping expenses, and additional material-related costs.

As a result, VinoTemp’s cash flow was significantly impacted, so they needed a solution to avoid future disputes and chargebacks.

Learn how EBizCharge can reduce time spent tracking down customer payments.

Our biggest issue was disputes/chargebacks. The chargeback department responses are timely and are there to assist with all cases.

Our biggest issue was disputes/chargebacks. The chargeback department responses are timely and are there to assist with all cases.

Maryanne Liavaa

The solution

The solution

EBizCharge provides a solution to mitigate chargebacks through its customizable fraud modules. With features like IP and country-based transaction blocking, duplicate transaction control, and more, you have a suite of powerful methods to safeguard against fraudulent activities. In addition, our dedicated chargeback management department is designed to help mitigate and prevent disputes to protect businesses revenue.

See just how easily EBizCharge can be implemented in your business.