FAQ

Frequently asked questions about EBizCharge

How can EBizCharge decrease my days outstanding?

A major cause of late payments traces back to poor payment technology and inconvenient payment options.

We aim to make it as convenient as possible for your customers to pay invoices online with tools like email payments, a customer payment portal, recurring billing and more.

Does EBizCharge add extra steps to my invoicing workflow?

No. You can create orders the same way. The EBizCharge module will automatically attach to each invoice offering the customer convenient payment options.

What are integrated payments?

Integrated payments is a term used to describe payment solutions that automate manual accounting practices like collection and reconciliation, and eliminate costly double data entry and human error.

What are the benefits of integrated payments?

Benefits of integrated payments include; faster payment collection, elimination of manual practices, elimination of double data entry and human error, and in some cases reduced costs.

When can I expect my money after a transaction has been made?

If all batches are closed on time, the funds should be deposited in your account within 24 hours.

Can I manually enter (or key-in) a payment?

Yes. EBizCharge offers key-in options when a card cannot be present during a transaction.

Can I accept a chip card?

Yes. EBizCharge offers both stationary and mobile-friendly EMV devices to take in-person payments.

Can I process refunds?

Yes. Refunds can be processed using EBizCharge.

What does EBizCharge cost?

EBizCharge charges a