McRoskey Finds Seamless Solution to Complex Problems with EBizCharge

McRoskey Finds Seamless Solution to Complex Problems with EBizCharge

Retail

Industry

119+ Years

In Business

McRoskey Case Study

“It’s nice [that] when we call, we talk to a person… If there’s something that we need to do that’s a little outside the box, with a short explanation they’ll let us do it.”

“It’s nice [that] when we call, we talk to a person… If there’s something that we need to do that’s a little outside the box, with a short explanation they’ll let us do it.”

Rob Burke

VP of Finance and IT

The old way: no integration into SAP B1

The old way: no integration into SAP B1

McRoskey Mattress had previously been accepting payments outside of their SAP B1 installation. Without an integration, they were adding manual data entry into their workflow. They struggled to find a solution that could keep up with their payment processing needs.

“One of your salespeople called me up and said that he could do our credit card processing. So I gave him the list of reasons why nobody had been able to do it the way we wanted”

“One of your salespeople called me up and said that he could do our credit card processing. So I gave him the list of reasons why nobody had been able to do it the way we wanted”

Rob Burke VP of Finance and IT

Switching to EBizCharge

Switching to EBizCharge

We set McRoskey’s Mattress up with our EBizCharge plugin for SAP B1. What once seemed impossible was installed and running in less than 60 days. We were even able to quickly develop some added features to customize their solution such as same day voids.

“The fact we could do a same day void—that was a step that for some reason other designers couldn’t [or wouldn’t] put into their software”

“The fact we could do a same day void—that was a step that for some reason other designers couldn’t [or wouldn’t] put into their software”

Rob Burke VP of Finance and IT

About McRoskeys

About McRoskeys

McRoskey Mattress has been manufacturing and selling mattresses for over 119 years. The company prides itself on the high quality and longevity of their products, as well as customer relationships that span generations.

Onboarding is now
easier than ever

Onboarding is now easier than ever

Take the first step to streamline your payment process. Set up a demo with one of our specialists today.

Take the first step to streamline your payment process. Set up a demo with one of our specialists today.

200%

Speed up payment collection by 200% using tools like email pay and the customer payment portal.

15-43%

Save up to 43% on overall processing costs by utilizing our services together.